- If your home is located in WA and Typlex pipes were installed as part of either the original construction or a subsequent renovation, your home is an Eligible Home. These homes were generally built or renovated between mid-2017 and mid-2022 (but not all homes in that period will have installed Typlex pipes).
- If an Eligible Home was built by a Participating Builder, your home is included in the IR. If your builder advises that they are not a Participating Builder and you are not satisfied with their response to the Plumbing Failure. In that case, you should consider making a building services complaint to the Building Commissioner.
- If you are unsure if you have Typlex pipes in your home, please consult with your builder to confirm the make and model of the water service piping and whether you have an Eligible Home.
Exceptions
Some exceptions to eligibility do apply.
- If all Typlex pipes have been removed from your home, then it is no longer included in the Industry Response.
- The same applies if compensation/settlement, judgement or another remedy has occurred for removing all Typlex Pipes in a home, including through an insurance claim.
- Please note this does not include insurance claims made for leak repair (i.e. not all Typlex pipe) and associated water damages.
FAQs
Please click here for FAQs, or you may contact your builder for any further information.