As part of the IR, all Eligible Homes will be offered free supply and installation of leak detector units (LDU). Please complete the form to register your interest.
The installation of LDUs has been trialled across a number of properties, with positive feedback from homeowners.
Overview of the unit
Phyn LDUs use AI-driven real-time algorithms coupled with high-definition pressure waves and ultrasonic flow sensors to monitor your home plumbing systems 24/7. This enables homeowners to receive real-time alerts on their smart devices. If a leak is suspected, the LDU can automatically shut off the water flow into the home, minimising damage.
The Phyn device will initially operate in a ‘learning mode’ to understand your home’s typical water use.
During this learning period, the ‘auto shutoff’ feature is disabled. However, the device will still send you alerts via the Phyn app if it suspects a leak in your system. You can monitor the activity, and if you are in doubt, you can control the shutoff valve from your phone if a leak is detected.
Please note that the Phyn LDUs require Wi-Fi connectivity and pairing with a smart device (e.g., phone or tablet) to finish the setup. If this step is not completed, the unit will not work.
Once the LDU has enough information about your home’s water use, the ‘auto shutoff’ feature will be automatically enabled. This usually occurs within two to three weeks.
Note: The LDUs detect leaks, but they do not prevent them.
Please visit Phyn's dedicated website to understand more about the unit and access documents, including pairing instructions, the first 30-day guide, an installation guide, and a homeowner guide.