Rights under the Industry Response

Your rights as an Owner of an Eligible Home 

We cannot provide legal advice. We note the following matters:

• Support under the Industry Response is offered to every Eligible Home, although the extent of the support depends on whether your builder is a Participating Builder. If you decide to perform repair and pipe replacement works yourself, or through a party other than your Participating Builder, you are not entitled to reimbursement under the Industry Response

• A class action has been filed on behalf of all owners of Eligible Homes. You are automatically a member of that class unless you opt-out. You do not need to opt out of the class action to receive support offered under the IR. Whether or not the benefits or assistance you receive under the Industry Response will affect the compensation you could receive from the class action (if it is successful) will be decided during the class action
• If you have an insurance policy that responds to a Plumbing Failure, you might be able to claim under that policy. However, you may have to pay an excess or deductible, and such costs are not reimbursable under the Industry Response
• A home will cease to be an Eligible Home if its owner (or any previous owner) has received (or is entitled to receive) compensation or other remedy in relation to the presence of all Typlex Pipes in the home, including through an insurance claim, court judgement or settlement or any other remedy, regardless of whether the Typlex Pipes have been removed from the Home